FAQs

  • SPECS is currently based out of Bowie, Texas. We primarily service the North/Central Texas area.

  • For all services, we currently accept payment through check or cash.

    (We have temporarily suspended payments through CashApp)

    For custom builds, you have the option of using a payment plan.

    For repairs, maintenance, and upgrades, we will provide you with an invoice for the services completed, which can be paid through check or cash. Please note, we require full payment for all repairs, maintenance, and upgrades prior to returning the product.

  • Mobile devices, especially ones made by Apple, are extremely unrepairable, and are often more cost effective to replace rather than repair. SPECS will offer you a quote if you really wish to repair your mobile device.

  • We work entirely within your budget, picking parts that best suit it. If you’re struggling to determine a budget, a good starting point is $1,000.

  • When ordering a computer, you have the option to fill out 2 forms, a simple and a more advanced one.

    SPECS pours hours into each custom build with meticulous tweaking to ensure your build is done professionally.

    Order one now!

  • The answer to this question depends on a lot of factors.

    Custom builds can be done in less than a month, or quicker if you pay extra for faster shipping. However, if you agree to a payment plan, it will depend on the length of that plan.

    Repairs, maintenance, and upgrades can also vary wildly, if you’re willing to pay a premium for fast shipping, you can have your serviced computer back within a week!

  • Request it anyways! It’s difficult to come up with every little thing that can be done to a computer for maintenance/upgrades. We will let you know if we offer it or not, but the only way we know is if you request it first.

  • SPECS ships all desktop builds with shipping grade expanding foam. We go to great efforts to ensure your computer is delivered safely and intact.

    If you are still worried about this, other delivery options are available upon request. This may include additional fees.